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Ask A Question > Q&A Archive >

General

Q. At Epilution, who provides the cosmetic treatments?
Q. What is the advantage of having a doctor treat me?
Q. Can the IPL or Laser treatments cause cancer?
Q. What is patch testing and why do I have to have it done?
Q. Why don't you offer a guarantee?
Q. Are any of these cosmetic treatments billable to my insurance?
Q. Can I use my medical savings account money to pay for these treatments?

Q. At Epilution, who provides the cosmetic treatments?

At Epilution, all of our treatments are performed by Dr. Michael Sinclair. Additional staff members are present to assist Dr. Sinclair and to make you as comfortable as possible.

Q. What is the advantage of having a doctor treat me?

The advantage of having Dr. Sinclair evaluate and treat you personally is his knowledge and training. Dr. Sinclair not only treats his patients, but he teaches other doctors how to treat patients all over the United States. He will evaluate your skin, discuss your goals, help you develop a treatment plan and ensure that the procedure is carried out both effectively and safely.

Q. Can the IPL or Laser treatments cause cancer?

No. Skin cancer is almost always related to exposure to ultraviolet light. Our equipment does not produce any significant amount of ultraviolet light.

Q. What is patch testing and why do I have to have it done?

Before we treat you, we like to test a small area in case there are any side effects. Even though the side effects are generally minimal, we think the safest way to treat you is to test the settings before we begin. In the event that there is a side effect from the test patch, we will change the settings on the machine and retest you. These cautionary measures are especially important on darker skin types. By doing a test patch first, we are doing everything we can to ensure you get the best value and treatment for your money.

Q. Why don't you offer a guarantee?

The results of any cosmetic procedure are largely subjective. We make every effort to give you the best possible result. But each client is different, and so is their response to treatment. We do our best to underpromise and overdeliver. We aren't happy until you are bragging about the results of your treatment to family and friends.

Q. Are any of these cosmetic treatments billable to my insurance?

It would be very unusual to find an insurance company willing to pay for cosmetic procedures. If you think your insurance company will cover any portion of the treatment, we will be happy to provide you with a receipt showing the amount paid.

Q. Can I use my medical savings account money to pay for these treatments?

The treatments we provide are considered medical treatments, even though they are provided for a cosmetic result. We do not guarantee that you can use your medical savings account, but many clients have been able to do so.