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Frequently Asked Questions Skin Care


Congratulations! You have found the best way to learn about skin care. Most of the freequently asked skin care questions you might be interested in are already here, organized by categories. If you come up with a really good question that we missed, we will be happy to post it here. We will even give you a coupon that you can use to get discounts on products and services. Enjoy!

Michael Sinclair, MD



Q. What is Juvederm?

Juvéderm™ is a cosmetic dermal filler made of hyaluronic acid, a natural substance that already exists in the human body. The hyaluronic acid in Juvederm is a crystal-clear gel called NASHA™ or Non-Animal Stabilized Hyaluronic Acid. NASHA is completely biocompatible with human hyaluronic acid which means that Juvederm injections are very safe.

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Q. Will the Clarisonic Skin Care Brush make my skin care products work better?

Yes! Skin care products will work much better if they are able to penetrate into your skin. One of the best tools ever made to enhance the penetration of skin care products is the Clarisonic Skin Care Brush.

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Q. Can I get a refund if I buy some of your products and I don't like them?

Yes. Although it is rare, there are times when someone does not like a product that they have purchased from us. We offer a 30 day money back guarantee (not including shipping and handling charges). In order to obtain a refund, you will need to contact us to get a Return Merchandise Authorization (RMA). There are a few limitations which we will be happy to discuss with you before your purchase. We have sold these products in our medical office for a long time and we have tremendous patient satisfaction. We will help you choose the prouducts you need to makes sure you get the right products.

On our most expensive product, the Clarisonic MD Brush, the manufacturer does offer a 60 day money back guarantee.

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Q. Can I buy Latisse online?

No. Latisse is an FDA approved medication that has been proven to make your eyelashes grow thicker and fuller. Latisse takes a few months to work because the hairs that are already there need time to be replaced. This is not mascara! Latisse will cause you to grow your own thicker and fuller eyelashes. Because it is a medication, you will need a doctor's prescription.

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Q. What is sclerotherapy?

Sclerotherapy is a process used to remove spider veins. In this process, a tiny needle is used to inject a very small amount of liquid into the vein. This liquid, called a sclerosant, causes the veins to collapse and eventually disappear.

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Note: If you did't see the question you need answer above, you can select the appropriate category from the left side OR contact us here.